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privacy policy

Data Controller

Flow2Work Oy
Business ID: 3259004-1
Email: miia@flow2work.fi

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Flow2Work Oy is committed to protecting the privacy of individuals whose personal data we process. This Privacy Policy explains how we collect, use, store and protect personal data in connection with:

  • Client relationships

  • Marketing activities

  • Recruitment processes

  • Partnerships and business collaborations

 

We also explain how anonymous website analytics data is collected through our website and how visitors can exercise their rights regarding personal data.

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Legal Basis for Processing Personal Data

We process personal data based on one or more of the following legal grounds:

 

Consent

We have received your consent to process personal data. Consent may be provided in writing, verbally, by email, through website forms, newsletter subscriptions, or in connection with purchasing services.

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Contract Performance

Processing is necessary to fulfill a contract or to take steps prior to entering into a contract, such as delivering services requested by you.

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Legitimate Interest

Processing is necessary for the legitimate interests pursued by Flow2Work Oy, provided such interests do not override your fundamental rights and freedoms.

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What Personal Data Do We Collect?

We only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

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Client Information

We collect personal information for client relationship management, communication and marketing purposes.

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Information may include:

  • First and last name

  • Email address

  • Telephone number

  • Postal address

  • Messages, inquiries and feedback provided by you

 

We use this information to:

  • Deliver and manage our services

  • Respond to inquiries and customer support requests

  • Maintain client relationships

  • Improve our services

  • Archive communications when necessary

 

Where marketing consent has been provided, information may also be used for:

  • Email marketing

  • Direct marketing

  • Digital marketing, including social media and online advertising

 

The legal basis for processing is either contract performance or your consent.

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Website Analytics Data

Through analytics tools and cookies, we may collect information such as:

  • Browser type

  • Operating system

  • Device type

  • IP address

  • Session duration and visit timestamps

  • Website usage patterns and visitor journeys

  • Marketing campaign information

  • Cookie identifiers and similar technologies

  • Approximate location data when permitted by your device settings

 

Analytics and cookie-based information is generally processed in an aggregated or anonymized form and is used to improve website functionality, user experience and marketing effectiveness.

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For more information, please see our Cookie Policy.

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Who Has Access to My Personal Data?

Personal data is accessible only to individuals whose job responsibilities require such access.

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We may also use trusted service providers who process personal data on our behalf. These providers may only process personal data according to our instructions and are required to implement appropriate technical and organizational security measures.

 

Flow2Work Oy does not sell personal data to third parties for marketing purposes.

 

Where necessary, personal data may be transferred outside the European Union (EU) or European Economic Area (EEA) using appropriate safeguards in accordance with the General Data Protection Regulation (GDPR), including the European Commission’s Standard Contractual Clauses.

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Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data

  • Receive a copy of your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data

  • Restrict the processing of your data

  • Object to processing based on legitimate interests

  • Withdraw consent at any time where processing is based on consent

  • Receive your personal data in a structured, commonly used and machine-readable format

  • Request transfer of your data to another controller where technically feasible

  • Opt out of direct marketing communications at any time

 

If you withdraw your consent to marketing, we will promptly update our systems and cease sending marketing communications. We may still contact you regarding services you have requested or purchased.

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To exercise any of these rights, please contact us at:

miia@flow2work.fi

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If you believe your personal data has been processed unlawfully, you also have the right to lodge a complaint with the relevant supervisory authority.

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Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

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Certain information may be retained for longer periods where required by law, including accounting, taxation, contractual obligations, or the resolution of legal claims.

 

Contact Information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Flow2Work Oy
Email: miia@flow2work.fi

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Last update: June 2026

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